Chatwoot is an open-source, real-time messaging platform that also provides simple and elegant live chat for your websites, collaboration with other agents and messaging apps, and more. Businesses can use Chatwoot to connect with their customers on channels of their choice and can easily integrate with other chat platforms online to supercharge their workflow. If you’re currently using a chat platform to manage your messaging and connect with clients, but looking for an affordable option, Chatwoot should be a great place to start. To get started with installing Chatwoot on Ubuntu, follow the steps below.

Download Chatwoot script

Chatwoot comes with an easy-to-use script that will download and install all packages that are necessary to run the platform. Open your terminal and run the commands below to download Chatwoot packages.

Install Chatwoot

After downloading using the comment above, change the script permission to make it executable. Then install it. Upon a successful installation, you should see a message similar to the one below: Chatwoot will now be accessible at the server hostname or IP address followed by port #3000. Log in and begin setting up your environment. Although the installation seems complete, for your Chatwoot installation to properly function, you would need to configure the essential environment variables, Mailer, and a cloud storage config. For login as a Chatwoot user and create an environment variable folder. Now you can reference its variables page the add variable definitions in the file. Environment Variables (chatwoot.com) For example, to use the Facebook channel, you can add the lines below in the file. To use Sendgrid, use the block below: To change the frontend URL, edit the line below: All zeros for IP mean the server is listening on all IPs. After making changes to the environment file, run the commands below to restart Chatwoot. That should do it! If you want to run Chatwoot with the Nginx web server and Let’s encrypt, use the configuration below: That should do it! Conclusion: This post showed you how to install Chatwoot on Ubuntu 20.04 | 18.04. If you find any error above, please use the form below to report.